Personal Advising

The College years mark a time when students may face new challenges and undergo significant personal and social changes that can affect their academic performance, career plans, personal life, or relationships. Understanding and adjusting to these challenges and changes is not always easy, and students often seek help from others. If students are experiencing concerns that are affecting their ability to maintain good balance, help is available from the Student Affairs staff. Students are welcome to schedule time with Student Affairs staff to discuss their concerns. If additional assistance is needed, or if Student Affairs professionals feel that they do not have the expertise to meet the student’s needs, they will refer the student to University Health and Counseling Services.

University Health and Counseling Services (UHCS)

All full-time students are required to pay a Health Services fee (see cia.edu/tuition). This fee entitles students to both health care and professional counseling services through Case Western Reserve University (CWRU). The CWRU University Health and Counseling Services (UHCS) is located in the Dental Research Building located at 2124 Cornell Road and provides comprehensive care for CIA students. For a complete list of services, see students.case.edu/health.

CWRU also has a medical insurance plan available for students who do not have other insurance coverage (students.case.edu/medicalplan). The charge for this plan is automatically added to each CIA student’s account unless proof of other health insurance coverage is provided at the time of payment of each semester’s bill. If proof is provided, the charge is withdrawn.

All new students are required to complete medical and immunization histories through an online system. Information on this process is included with summer orientation materials. Medical histories are kept on file at UHCS as a basis for meeting future medical needs. Fulfilling the requirements listed on the medical and immunization history forms prior to enrollment is necessary to file claims against insurance.
CIA staff will accompany students to UHCS if requested and available.

For counseling services, a counselor is available 24/7 at 216.368.5872. First-time appointments are scheduled for approximately 60 minutes to give time for the student to explore their concerns, thoughts, and feelings with a counselor. These appointments are usually scheduled within 24 hours of the initial request. Consultation for emergency situations is available without an appointment.

University Counseling services is staffed by psychologists, social workers, and consulting psychiatrists who specialize in working with college students. Workshops, seminars, and groups are offered each semester on topics such as anxiety management, drug/alcohol education, women’s issues, stress management, and eating disorders. The cost of most services is included in the mandatory health services fee; some specialty services may require an additional fee.