For a variety of reasons, a request may come to CIA to conduct a wellness check on a student. A wellness check means that a member of a professional hall staff member will go to the student’s room to attempt to make contact in order to determine the well-being of the student. This may include keying into the room to determine whether the student is present and may also include attempting to contact the student via telephone and/or e-mail. Wellness/safety checks are conducted if there is a concern about the well-being and/or welfare of the student.
Responding to an unattended alarm, loud stereo, and/or television does not qualify as a wellness/safety check and is considered an Administrative Entry.
Immediate Action: The RA notifies the Pro-Staff On-Call.
Secondary Action: Follow the directions of Pro-Staff On-Call. CIA staff will conduct a wellness check on behalf of the requester (Family/Friends/University entities), should the student live in University owned and/or operated housing.
● However, we will not be able to release any information about the student, including confirmation that they live in University owned and/or operated housing unless the student has an up-to-date release form, which indicates permission for the release of such information, on file with the Registrar’s Office.
● In the event that a wellness check is conducted and contact is made with the student, the student will be encouraged to contact the requester of the wellness check – but, due to federal regulations, CIA staff is not permitted to provide any information about the student, including confirmation that they live in University owned and/or operated housing unless the student has an up to date release form, which indicates permission for the release of such information, on file with the Registrar’s Office.
Third Action: The Pro-Staff On-Call will come to the appropriate residence hall to perform the wellness check. The Pro-Staff On-Call must be accompanied by another staff member, either another professional staff member or student staff member. The Pro-Staff On-Call will knock on the door and announce themselves.
● If the student does not answer, the Pro-Staff On-Call should leave a note for the student directing the student to contact their RA or RA On-Call as soon as possible.
● If there is reason to believe the student is harming themselves, the Pro-Staff On-Call will contact UCPD/CPD and request that an officer accompany them to the student’s room to conduct the wellness/safety check.
Reporting Action: The Pro-Staff On-Call documents the situation with an incident report.